What to do if you Can’t remove the Bluetooth mouse & keyboard device in Windows 10
Windows 10 supports various devices to get connected to which makes it quite a flexible operating system. The connection varies on the fact that the device can be connected either with Bluetooth or other wireless and wired connection. However, no matter how great the features are, there a few times when they bring in some bugs too. One of these bugs won’t allow you to either remove or reinstall the Bluetooth mouse and keyboard device from your Windows 10 computer. So if you are currently experiencing this problem, read on as this post will guide you in fixing it.
Before you go over the suggestions laid out below, you need to create a System Restore Point first since, in one of the options, you will be making some changes with the registry files as well as some critical Windows settings. Once you have that covered, refer to the following options.
Option 1 – Configure the Bluetooth Services
The first thing you can do is configure Bluetooth Services.
- Tap the Win + R key combination to open the Run dialog box.
- After that, type “services.msc” in the field and hit Enter to open the Windows Services Manager.
- You will then see a list of services and from there, look for the following services and make sure that their default values are set as follows:
- Bluetooth Audio Gateway Service – Manual (Triggered)
- Bluetooth Support Service – Manual (Triggered)
- Bluetooth User Support Service – Manual (Triggered)
- Now click on the Start button to start all the aforementioned services and then check if you can now remove or reinstall the Bluetooth mouse and keyboard device.
Option 2 – Try running the Bluetooth Troubleshooter
As you know, Windows 10 has various troubleshooters with user-friendly interfaces where you can utilize them to fix issues in your PC. And since you’re dealing with some Bluetooth problem, you have to run the Bluetooth Troubleshooter.
- Open the Windows 10 Settings.
- Then go to Update & Security > Troubleshoot.
- You should find the option for Bluetooth on your right-hand side – click on it then click on the “Run the troubleshooter” option.
- Now follow the next screen options.
Option 3 – Try to reinstall or update the Bluetooth driver
The issue might have something to do with the Bluetooth drivers. It could be that it is outdated and needs to be updated or that you recently updated it and since then you have trouble removing the Bluetooth device and so to fix the issue, you can update, roll back or uninstall the Bluetooth drivers. How? Follow the steps below.
- Tap the Win + X keys to open the Device Manager.
- Next, look for the Bluetooth device and right-click on it.
- Select the option “Update driver”.
- After that, a new popup window will appear. In there, select the option, “Search automatically for updated driver software”.
Note: Checking the update may take a few minutes so you’ll have to wait until it finishes. If it is able to find an update, you must install it.
Option 4 – Get rid of any interference
If you have several wireless devices in the same room as your PC then it might have caused interference with the current connection in your PC which is why you have to switch off all the other devices and then try removing reinstalling the Bluetooth mouse and keyboard devices again.
Option 5 – Remove or reinstall the Bluetooth devices in a Clean Boot State
You might want to uninstall or remove the Bluetooth Devices while your computer is in a Clean Boot State. Putting your computer in this state will surely help especially if there are some processes that prevent the Bluetooth devices from being removed or reinstalled.
- Log onto your PC as an administrator.
- Type in MSConfig in the Start Search to open the System Configuration utility.
- From there, go to the General tab and click “Selective startup”.
- Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
- Next, click the Services tab and select the “Hide All Microsoft Services” check box.
- Click Disable all.
- Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
- After that, try to reinstall or remove the Bluetooth mouse and keyboard devices again.
Congratulations, you have just Fixed Can’t remove Bluetooth mouse & keyboard error In Windows 10 all by yourself. If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily.
Now that’s how you fix Can’t remove Bluetooth mouse & keyboard in Windows 10 on a computer. On the other hand, if your computer is going through some driver-related issues that have to get fixed, there is a one-click solution known as DRIVERFIX you could check out to resolve them. This program is a useful tool that could repair corrupted drivers and optimize your PC’s overall performance. This is basically a solution that’s within your grasp with just a click. It’s easy to use as it is user-friendly. For a complete set of instructions in downloading and using it, refer to the steps below
Perform a full system scan using DRIVERFIX. To do so, follow the instructions below.