What to do if Internet gets disconnected when VPN is connected in Windows 10
If your VPN software blocks and disconnects the Internet or Wi-Fi connection as soon as it is connected, read on as this post will give you fixes to resolve the problem. This kind of issue is odd but not unheard of. Many users use VPN for privacy and security but if it causes internet connection problems, you have to pin down the root cause of the problem and fix it in order to continue browsing the internet with privacy and security.
Here are some suggestions you need to check out to resolve the issue between your VPN software and network.
Option 1 – Try installing the latest version of the TAP adapter
Since all VPN software uses a TAP adapter which is mostly from OpenVPN, you might want to download and install the TAP adapter driver to resolve the problem.
Option 2 – Run the Network Adapter Troubleshooter
- Open the Search bar on your computer and type in “troubleshoot” to open the Troubleshoot settings.
- Next, scroll down and select the “Network Adapter” option from the right pane.
- Then click on the Run Troubleshooter” button.
- After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.
Option 3 – Configure the client computer to use the default gateway
This kind of connection problem can occur when you configure the VPN connection as the default gateway on the remote network. In such a case, the VPN settings override the default gateway settings (TCP/IP settings). Thus, you have to configure the client computers in order to use the default gateway setting on your local network for internet traffic as well as a static route on the remote network for VPN-based traffic.
Option 4 – Try to use the Google Public DNS
You might want to change your DNS to Google Public DNS as it could help you resolve the internet connection problem caused by your VPN. To do so, follow the steps below.
- The first thing you have to do is right-click on the network icon in the Taskbar and select Network and Sharing Center.
- Next, click on the “Change Adapter Settings” option.
- After that, search for the network connection that you are using to connect to the internet. Note that the option might be “Wireless Connection” or “Local Area Connection”.
- Right-click on your network connection and click on Properties.
- Then select the new window to choose the “Internet Protocol 4 (TCP/IPv4)” option.
- After that, click on the Properties button and click the checkbox in the new window for the option “Use the following DNS server addresses”.
- Type in “188.8.131.52” and “184.108.40.206” and click OK and exit.
Option 5 – Try checking the settings of your VPN software
If your VPN software has a built-in “kill switch” it prevents any internet usage every time there is a problem in connecting with the VPN server which explains why your internet connection is disconnected when your VPN software is connected.
In addition, you could also try to change your VPN software’s protocol since all VPNs support multiple protocols. It could be that the protocol your VPN uses is blocked so try changing to another protocol and see if it fixes the problem.
Option 6 – Update the Network Adapter drivers
You might also want to update the Network Adapter drivers by following these steps:
- Tap the Win + R keys to launch the Run window and then type in the “devmgmt.msc” command and hit Enter to open the Device Manager window.
- Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand it.
- Then right-click on each one of the Network drivers and update them all.
- Restart your PC and see if it helped in fixing the BSOD error.
Note: If updating the network drivers didn’t help in fixing the “Windows could not find a driver for your network adapter” error, you can also try to uninstall the very same drivers and restart your Windows 10 PC. After that, the system itself will reinstall the drivers you just uninstalled. Alternatively, you can also download and install the drivers from the manufacturer’s website directly.
To reinstall the network adapter driver, refer to these steps:
- Open the Devices Manager from the Win X Menu.
- Then locate the device drivers and right-click on them to open the Properties.
- After that, switch to the Driver tab and click on the Uninstall Device button.
- Follow the screen option to completely uninstall it.
- Finally, restart your computer. It will just reinstall the device drivers automatically.
Congratulations, you have just fixed the Internet disconnected when VPN is connected error in Windows 10 all by yourself. If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily.
Now that’s how you fix the Internet disconnected when VPN is connected error in Windows 10 on a computer. On the other hand, if your computer is going through some system-related issues that have to get fixed, there is a one-click solution known as Restoro you could check out to resolve them. This program is a useful tool that could repair corrupted registries and optimize your PC’s overall performance. Aside from that, it also cleans out your computer for any junk or corrupted files that help you eliminate any unwanted files from your system. This is basically a solution that’s within your grasp with just a click. It’s easy to use as it is user-friendly. For a complete set of instructions in downloading and using it, refer to the steps below
Perform a full system scan using Restoro. To do so, follow the instructions below.