How to Fix Error Code 0x80090016 for PIN and Microsoft Store in Windows 10

If you encounter Error Code 0x80090016 while trying to create a PIN or when you are using Microsoft Store, then you’ve come to the right place as this post will guide you in how you can fix this problem.

Recently some users reported that they were unable to sign in or set up the Windows 10 Login PIN. Note that the potential fixes for this issue are totally different in both scenarios.

Here’s the error message you get when you encounter the PIN related error:

“Something went wrong, We weren’t able to set up your PIN. Sometimes it helps to try again or you can skip for now and do this later.”

On the other hand, here’s the error message you get for the Microsoft Store-related error:

“Try that again, Something happened on our end and we couldn’t sign you in.”

Here are some potential fixes you can try to fix the Error Code 0x80090016 in the Microsoft Store:

Option 1 – Try to sync the Date and Time

The first thing you can try is to sync the Date and Time of your computer as the wrong Date and Time settings are one of the most common causes of connection problems like the Error Code 0x80090016. This is because of the incompatibility between the SSL Certificate validation date and the System Clock. Thus, you have to sync your System Clock. Refer to the steps below to do so.

  • Start by tapping the Win + I keys to open the Windows Settings.
  • Next, go to Time & Language > Date & time.
  • From there, turn the toggle on for the “Set time automatically and Set time zone automatically” option on the right-side panel.
  • After that, click on Region & language located on the left side panel and make sure that the Country or region on the right-side panel is set to the country you live in.
  • Now close the Settings app and restart your computer and see if it fixes the problem or not.

Option 2 – Try to re-register the Microsoft Store app via PowerShell

  • Tap the Win + X key combination or right-click on the Start button and click on the Windows PowerShell (Admin) option.
  • If a User Account Control or UAC prompt appears, just click on Yes to proceed and open the Windows PowerShell window.
  • Next, type in or copy-paste the following command to re-register the Microsoft Store app and tap Enter:

powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRootWinStoreAppxManifest.xml

  • Wait for the process to be completed and then restart your computer.

Option 3 – Try to reset the Microsoft Store cache

Just like browsers, Microsoft Store also caches as you view apps and games so it is most likely that the cache is no longer valid and must be removed. To do so, follow the steps below.

  • Right-click on the start button and click on Command Prompt (administrator).
  • Next, type in the command, “exe” and tap Enter. Once you do, the command will clear the cache for the Windows Store app.
  • Now restart your PC and afterward, try opening Microsoft Store again and then see if Error Code 0x80090016 is resolved or not.

Option 4 – Try to run the Windows Store Troubleshooter

The Windows 10 Store Apps Troubleshooter will help you in fixing the Error Code 0x80090016. This is a great built-in tool from Microsoft that helps users fix any app installation issues. So this is worth a try to solve the problem. This built-in tool also helps you fix the Windows 10 Store if it isn’t working.

To use the Windows Store Troubleshooter, follow the steps below.

  • Tap Win + I keys again to open the Windows Settings panel.
  • Go to Update & Security and then go to Troubleshoot.
  • On your right-hand side, scroll down to find the Windows Store Apps and then click on Run the troubleshooter option and see if it fixes the problem.

On the other hand, you can use the options below if you encounter Error Code 0x80090016 while setting up your PIN.

Option 5 – Try to manage the NGC Folder

  • You need to boot your computer into Safe Mode first.
  • Next, delete all the contents of the NGC folder and you can do that by taking ownership of the folder first. To do so, refer to these sub-steps:
    • First, locate the concerned folder and right-click on it then select Properties.
    • Next, click on the Edit button in the Properties window and click OK to confirm if you got a User Account Control elevation request.
    • After that, select user/group from the permission windows or click on the Add button to add another user or group. It would be best if you add “Everyone” to give permission.
    • Then check “Full Control” under the “Allow” column to assign full access rights control permissions.
    • Now edit the permission to Full Control for “Everyone”.
    • Click OK to save the changes made and then exit.
  • After you take ownership of the folder, you can now delete all of its contents.
  • Once you’re done, restart your computer and see if the problem is fixed.

Option 6 – Try to use the Group Policy Editor

  • Tap the Win + R keys to open the Run dialog box
  • Then type “gpedit.msc” in the field and hit Enter or click OK to open the Group Policy Editor.
  • Next, navigate to this setting: Computer Configuration > Administrative Templates > System > Logon
  • After that, double click on “Turn on convenience PIN Sign-in” and set its radio button to Enable. This policy setting has the following description:

“This policy setting allows you to control whether a domain user can sign in using a convenience PIN. If you enable this policy setting, a domain user can set up and sign in with a convenience PIN. If you disable or don’t configure this policy setting, a domain user can’t set up and use a convenience PIN. Note: The user’s domain password will be cached in the system vault when using this feature. To configure Windows Hello for Business, use the Administrative Template policies under Windows Hello for Business.”

  • After you set the radio button to Enable, it will turn on the Logins using the PIN. Note that setting the radio button to Disabled or Not Configured will turn off the Logins using the PIN.
  • Now exit the Group Policy Editor and restart your PC so that the changes can take effect.

Congratulations, you have just fixed the 0x80090016 error in Windows 10 all by yourself. If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily.

Now that’s how you fix the 0x80090016 error in Windows 10 on a computer. On the other hand, if your computer is going through some system-related issues that have to get fixed, there is a one-click solution known as Restoro you could check out to resolve them. This program is a useful tool that could repair corrupted registries and optimize your PC’s overall performance. Aside from that, it also cleans out your computer for any junk or corrupted files that help you eliminate any unwanted files from your system. This is basically a solution that’s within your grasp with just a click. It’s easy to use as it is user-friendly. For a complete set of instructions in downloading and using it, refer to the steps below

Perform a full system scan using Restoro. To do so, follow the instructions below.

  1. Download and install Restoro from the official site.
  2. Once the installation process is completed, run Restoro to perform a full system scan.
    restoro application screen
  3. After the scan is completed click the “Start Repair” button.
    restoro application screen
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